CONTINUAL INVESTMENT AND EXPANSION
Clarks are rolling out a programme of investment into new product, product support for trade customers and end users as well as continual improvements in distribution and fulfilment processes.
NEW PRODUCT DEVELOPMENTS
With the exponential expansion of the cycle industry in the last 2 years, the demand for hydraulic brake systems has accelerated.
To accommodate the worldwide demand, we have expanded our range. After extensive testing and development we can now offer our distributors and OEM customers a comprehensive range of hydraulic brakes that include:
A 4 piston brake unit with 2 finer lever, self adjusting pistons and powerful modulated braking characteristics.
A more powerful version of the popular clout brake, capable of dealing with the greater inertia developed by e-bikes, supplied with semi-metallic pads as standard.
CLARKS CLOUT PLUS
A Clout brake with larger pistons specifically developed for downhill bikes that need more stopping force.
A RANGE OF JUNIOR HYDRAULIC BRAKES
Junior versions of the M2 and Clout, that feature levers with a shorter reach and self adjusting pistons, so making braking more manageable for younger riders.
HOW TO VIDEOS
We have drawn together a collection of videos and published them on our site. These clearly demonstrate how to undertake all of the more common maintenance and repair tasks required to keep our brake sets in good working order.
As new products come on-line, we will update these to further support our customers and the 100's of end users of our brake systems.
To see the full collection CLICK HERE
CONTINUED CUSTOMER SUPPORT
With our hydraulic brakes becoming more popular across all cycle brands and being available in multiple channels and marketplaces, it is imperative that we offer the trade and end users a support programme of spare parts and service components. Complimented by improvements in our warehouse fulfilment service - we are confident we can support an ever expanding customer base, keeping our brakes working as effectively as possible for all riders.
Expansions to our customer support programme are:
NEW SERVICE GUIDE
A new parts guide for our most popular brake sets
NEW AFTERMARKET CATALOGUE
A new extensive catalogue featuring spare parts, components for all our brake sets, as well as many other product ranges.
FAST, EFFICIENT FULFILLMENT
We have introduced new automated warehouse management procedures that improve picking and packing accuracy. Through a more efficient management process we have increased the number of orders that can be fulfilled within any give time frame.